❓
Frequently Asked Questions
What payment methods are accepted?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance services.
What are your standard delivery terms?
Delivery is available via DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long does shipping usually take?
Generally, it takes about one week if the goods are in stock. For non-stock items, delivery typically ranges from 15 to 30 days depending on the order quantity.
What is the warranty period for your products?
We provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded from this coverage.
How do you handle international customs and shipping?
For experienced importers, we ship via standard international express. For clients without import experience, we can offer services that handle customs and taxes for direct door-to-door delivery.
Are there specific shipping routes for North American regions?
Yes, we can ship directly through various channels. For example, shipments to the United States valued under $600 typically do not incur additional taxes.