What is the warranty period for your medical products?
Normally we offer a 24-month warranty and lifetime maintenance support. Extensions are available upon request.
Do your products hold international certifications?
Yes, almost all equipment is CE and ISO approved, with specific items also holding FDA certification.
What are the accepted payment methods?
We accept T/T, Western Union, L/C, and cash payments for your convenience.
How long is the typical delivery lead time?
Most items are kept in stock and can be delivered within 3 working days after payment is received.
How is technical support handled if an issue arises?
Our professional engineers provide support via remote communication. If a unit is non-functional, replacement options are provided.
Are the S-clavicle plates compatible with standard surgical kits?
Yes, they are designed to be used with standard upper limb locking plate instrument kits and standard HA3.5/HB4.0 screws.