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Frequently Asked Questions
Are you a trading company or manufacturer?
We are a specialized manufacturer located in Jiangsu, China.
What are your accepted payment methods?
We accept T/T, Western Union, and Paypal for your convenience.
What is the standard delivery time?
We maintain a large inventory and can typically ship orders within 1 week if stock is available.
Which shipping methods do you use?
Orders are shipped via international couriers such as DHL, UPS, FEDEX, and TNT.
Do you provide samples?
Yes, we offer free samples; clients are only responsible for the freight costs.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty for our orthopedic products.