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Frequently Asked Questions
Q1: Are you a trading company or manufacturer?
A: We are a manufacturer located in China, specializing in high-quality orthopedic instruments.
Q2: What are your accepted payment methods?
A: We accept T/T, Western Union, and Paypal for your convenience.
Q3: What is the typical delivery time?
A: We maintain a large stock and can typically ship orders within 1 week if items are available.
Q4: Which shipping methods do you use?
A: We ship orders globally via reliable carriers such as DHL, UPS, FEDEX, and TNT.
Q5: Do you offer free samples?
A: Yes, we provide free samples; customers only need to cover the freight costs.
Q6: What is the warranty period for your products?
A: We offer a comprehensive 5-year warranty for our orthopedic products.